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Animal Matters is Charlotte’s diary of real-life cases written during a one year of her work as a veterinary surgeon in a 24-hour inner-city London animal charity. The diary reveals the reality of working as a vet, how it can be both emotional and amusing, one minute you can be consoling an owner on the loss of their much-loved pet, the next trying to catch an escaped budgie. Charlotte mixes deeply sad moments with amusing and unimaginable ones along with more detailed accounts and reflections back on her training and the experiences she has come up against over the decade since she graduated.