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From a popular TEDx speaker and renowned digital psychologist, an action plan for driving creativity and innovation among generationally diverse staff in today’s technology-heavy workplace. In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause―even (especially) when you’re working with a generationally diverse team. Discover what’s at the root of the problem―from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom―and learn how to respond to different communication preferences now. Through helpful charts, case studies, evidence-backed research, and more, you’ll walk away with the tools you need to ensure everyone on your team―yourself included―is heard and understood, so there’s less time clarifying and more time for everyone to be their best, most productive selves.
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