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In an effort to always give you the highest offers available, all items must arrive to in the condition described or else the following actions may be taken at the discretion of
  1. A reduced payment may be issued for the item
  2. No payment may be issued for the item
  3. The item may be returned to the customer at their expense
  4. The item may not be returned to the customer at all 
We Do Not Accept International or Global Editions.  We Do Not Accept Instructor's Editions.   We Do Not Accept Instructor's Review Copies.  We Do Not Accept Opened or Unsealed Access Code Cards.  If a book is published with a dust jacket, the book must have its dust jacket to qualify for purchase.
All buyback orders MUST be shipped within 7 days of the buyback order being placed.  A ship-by date will be printed on the packing slip.  If the buyback order is not shipped by the required ship-by date, then the buyback order will expire and the quoted buyback offer(s) will be null and void. 
We have a limit of two copies per book. We will only accept two copies per book per customer. If you mail us more than two copies of the same book, they will be rejected and no payment will be made.
If a customer is found to have created more than one account in an attempt to sell us back more than 2 books per title, the additional accounts will automatically be suspended, and no payment will be made for the additional books.  This also applies to multiple accounts with different names but coming from the same address.  Creating multiple accounts is against our purchasing policy and will result in immediate account suspension.
All textbooks must come with their accompanying CD-roms to receive the full offer quoted.
No payment will be made for books with liquid damage. No payment will be made for books with bindings that are damaged, separating, split, or otherwise not intact.  We do not purchase books that have been bound incorrectly.
All shipments must be made using either our  pre-paid USPS Media Mail label, or if your buyback order qualifies, our pre-paid UPS Ground shipping label.  If the item arrives using a shipping method other than USPS Media Mail or UPS Ground, then the cost difference of the alternate shipping method will be deducted from your payment.  This applies to all shipments made using USPS Priority Mail boxes, envelopes, or tape.  Shipments must be carefully packaged in order to ensure that the books arrive safely. will not assume any responsibility for damaged or missing books.  It is the sender's responsibility to package the books in such a way to ensure safe delivery. No payment will be made for damaged or missing books.  
All books must be published by the publisher to qualify for purchase. will not and does not purchase counterfeit books. reserves the right to inquire how items were originally acquired and request proof of ownership. While under investigation, payment may be delayed or withheld. reserves the right to rescind all transactions for any reason for a period of 30 days after the date the offer was accepted.  If an offer is rescinded by for any reason other than a customer not complying to the agreed terms and conditions, the item will be returned to the customer via USPS media mail.
If a customer would like books shipped back to them, payment must first be made to  to cover the cost and processing of the return shipment.

Referral Program

All  users can track their referral fee status in their user account.

For a book buyback to be eligible to earn a referral fee, the customer must enter your referral code during their account creation process.  When the person you referred sells us back their books, your referral code will be used to track the order.  The referral fee will be paid when we receive the books at our facility.  A referral fee will only be paid for the referred person's first buyback order.  Any subsequent orders will not quality for a referral fee.  Subject to the other terms of this Agreement, you will earn 5% of qualifying shipments that result from the customer using your referral code during account creation and then selling us their books.  Payment for a referral occurs when the book or books are received by   The books must be mailed and received by for the referral to be paid.  There may be times when a book or books are missing in the shipment in regards to an order.  When this happens, the commission will be paid based on the books that we receive and not on the initial order total.   The act of a person submitting books for sale without shipping the items does not qualify for payment.  Referral fees will be issued by check on the  first day of every month. reserves the right to change the referral rate of 5% at any time.  If the referral rate is changed, an e-mail will be sent out notifying members of the rate change.Payment for all referrals will be made on the 1st of every month.  Payment will be made by check to the address in your user account.  A minimum of $5.00 is required for payment. makes no express or implied representations or warranties regarding service and website or the products or services provided therein.  Any implied warranties of ability, fitness for a particular purpose, and non-infringement are expressly disclaimed and excluded.  In addition, we make no representation that the operation of our site will be uninterrupted or error free, and we will not be liable for the consequences of any interruptions or errors.

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